Terms and Conditions

Payment terms

Visa and Mastercard

Shipping

Orders will be shipped Purolator Ground the next business day following the processing of the payment. We do not ship to P.O. Boxes.

Shipping charges for each item will be displayed in the shopping cart. Shipping will be free of charge for 2 items or more.

Returns and Exchanges

Sport Dinaco will refund a product purchased from our B2C site if returned new and unused in original packaging within 30 days from the date of purchase.

A return authorization number must be obtained by calling our customer service department toll free at 1-800-567-9503 (Monday through Friday from 8:45AM to 17:00PM EST). The return authorization number must be clearly marked on the outside of your package.

All returns must be accompanied by a proof of purchase.

Return freight will be paid by the client.

Sport Dinaco reserves the right to apply a 15% restocking fee for any item returned without the original packaging.

Credit will be processed within 10 days of receipt of the product using the same payment method as the original purchase.

Warranty 

Sport Dinaco will repair, replace, or credit a defective item purchased from our B2C site within 10 days of the return if the fault is deemed by our warranty technician to be the result of a manufacturer’s defect.

A return authorization number must be obtained by calling our customer service department toll free at 1-800-567-9503 (Monday through Friday from 8:45AM to 17:00PM EST). The return authorization number must be clearly marked on the outside of your package.

All returns must be accompanied by a proof of purchase.

Sport Dinaco will prepare a Call Tag to have the item picked up at the original delivery address. Return freight will be paid by Sport Dinaco.

Please see our website for our warranty policies for each category.

Sport Dinaco reserves the right to modify these policies.